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Pinnacle Agriculture® places a premium on building strong, lasting relationships with growers. And the key to any good relationship is communication.

If you have a question, issue, idea, or anything at all, we want to hear from you. Our expert team is standing by and ready to go the extra mile to help.

You may also find what you’re looking for in the Frequently Asked Questions below.

Pinnacle is Growing

We are looking to expand our world-class team with dedicated professionals who share our passion for serving America's growers and driving agronomic innovation.

View our Current Openings

Frequently Asked Questions

Don't see your question below? Head over to our full FAQ Page

How long until I receive my order?

Our retail locations will contact you with shipping updates within 2 business days of placing your order. Generally, if product is available at your local store we will have it shipped within 2 business days. In most cases, product will be shipped on one of our Pinnacle trucks as part of our normal delivery runs. In some cases, we may need to ship via common carrier or small package freight carrier to get your product delivered in a timely manner.

I applied for credit with Pinnacle, now what?

Based on your credit score, and other factors in your credit application, Pinnacle may provide you with a short-term credit line to get you started. After receiving your application, a Pinnacle credit team member or sales representative will contact you for additional information, such as financial statements, letter of credit, etc. 

Can I return a product?

Product returns, must be made within 30 days from the date of purchase, unless otherwise indicated. Returned products must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to 10% restocking fees and other charges by Pinnacle. The customer is responsible for all return shipping costs.

When will online ordering be available in my area?

Pinnacle online ordering is now available in select areas of the country based on zip code. We are actively expanding into new regions and we’d love to hear from you if you are interested in ordering online.